This webinar offers you a chance to brush up on your communication skills, focusing on how to make that first impression a good one. To be successful in prevention, we also need to master the art of creating trust in relationships. Trust can make a huge difference in helping our patients put the advice they receive into practice to improve their oral health. In this webinar, we will look at the key ingredients for being seen as trustworthy and create the right conditions for trust to grow. Our interaction with other people really makes a difference in the outcome of a treatment! Drawing on research from Harvard Business School, Brandeis University, and Stockholm University, we will highlight different perspectives and models on trust and collaboration.
Aims
- To provide evidence-based strategies for creating trust in relationship
- To enhance communication and cooperation with patients and coworkers
- To promote preventive approaches that support long-term oral health
Learning outcomes
- Apply practical techniques for increased communication
- Communicate more effectively with patients and coworkers to foster trust and cooperation
- Building awareness of different aspects in how to create trust
